How long will my delivery take?

The delivery time within Germany is typically 2 to 3 working days. If the order is placed on Friday, the package will be dispatched on Monday. The duration for shipping a DHL parcel within the EU is usually 2 to 5 working days, but it may vary depending on the location.

Which courier delivers my package?

How much does the delivery cost?

The shipping cost within Germany is a flat rate of 5.99 EUR per order. Orders with a value of 49.00 EUR or more within Germany qualify for free shipping. For orders to EU countries such as Greece, Denmark, Belgium, Portugal, Austria, Croatia, France, Sweden, Italy, Luxembourg, Netherlands, Poland, Finland, and Spain, the shipping cost is 10 EUR regardless of the order value.

Which payment methods are accepted?

You can pay securely and conveniently with PayPal or by prepayment/bank transfer.

How can I cancel an order?

To cancel an order, please send an email to onlineshop@alimodo.de, including the order number and order date that you received in the order confirmation email.

How can I return a product?